Yes. Just enter the facility name on line 1 of the address and the resident's name on line 2. We can also coordinate delivery times with front desks — just leave a note at checkout.

Of course. You can ship to a different address than the billing address, and add a gift note. Many of our customers order for their parents and have us ship directly.

Send it back within 60 days, used or unused, for a full refund. We email you a prepaid return label — just put it in the box and drop it at any post office.

Most daily living aids are not covered by Medicare, but many qualify for HSA or FSA reimbursement. We provide itemized receipts for any submission.

Most orders ship within 24 hours and arrive in 3–7 business days. You'll get a tracking link by email or text as soon as your order leaves our warehouse.